Privacy Policy

Last updated: 15 janvier 2025

Note: The legal content below is presented in French in accordance with Moroccan laws.

At VROM, we attach great importance to the protection of your personal data and your privacy. This privacy policy describes how we collect, use, share and protect your personal information.

1. Data collected

We collect different types of information in order to provide and improve our Service:

a) Information you provide to us

• First and last name

• Email address

• Phone number

• Account type (individual or professional)

• Your reviews, and the documents you send to claim a listing. Signing in with Google gives us your name, email address and profile photo.

b) Automatically collected information

• IP address

• Browser type and version

• Pages visited and time spent on the site

• Approximate geolocation data (city/region)

• Cookie data and similar technologies

2. Data usage

We use your personal data for the following purposes:

• Provide and maintain our Service

• Manage your user account

• Send you notifications and reminders (if enabled)

• Personalize your experience on the site

• Improve our Service and develop new features

• Communicate with you regarding updates and news

• Analyze Service usage to optimize it

• Detect and prevent fraud and abuse

3. Legal basis for processing

In accordance with Law 09-08 relating to the protection of individuals with regard to the processing of personal data, we process your data on the basis of:

• Your explicit consent

• The performance of a contract (provision of the Service)

• Our legitimate interests (Service improvement, security)

• Compliance with legal obligations

4. Data sharing

We do not sell your personal data. We may share your information in the following cases:

• With directory professionals (only if you initiate contact)

• With our service providers (hosting, analytics, etc.)

• In case of legal obligation or request from competent authorities

• In case of merger, acquisition or sale of assets of our company

All our partners are contractually bound to protect your data and use it only for the specified purposes.

5. Cookies and similar technologies

We use cookies and similar technologies to:

• Remember your preferences and settings

• Maintain your user session

• Analyze site traffic and usage

• Display relevant advertisements (if applicable)

You can control and manage cookies via your browser settings. Note that disabling certain cookies may affect site functionality.

6. Data security

We implement appropriate technical and organizational security measures to protect your data against:

• Unauthorized access

• Unauthorized disclosure

• Unauthorized modification

• Accidental or unlawful destruction

These measures include encryption of sensitive data, strict access controls, and regular security audits.

7. Data retention

We retain your personal data as long as necessary to:

• Provide you with the Service

• Comply with our legal obligations

• Resolve any disputes

• Assert our rights

When you delete your account, we delete or anonymize your personal data, unless required by law to retain it longer.

8. Your rights

In accordance with Law 09-08, you have the following rights:

• Right of access : Obtain a copy of your personal data

• Right to rectification : Correct your inaccurate or incomplete data

• Right to erasure : Delete your data under certain conditions

• Right to object : Object to the processing of your data

• Right to data portability : Receive your data in a structured format

• Right to withdraw your consent : At any time

To exercise these rights, contact us at: support@vrom.ma

9. Minors' data

Our Service is not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If you are a parent or guardian and you discover that your child has provided us with personal data, please contact us.

10. International transfers

Your data may be transferred and processed in countries other than Morocco. In this case, we ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

11. Changes to this policy

We may update this privacy policy from time to time. We will inform you of any significant changes by publishing the new policy on this page and updating the 'last updated' date.

We encourage you to review this policy regularly to stay informed about how we protect your data.

12. Contact

For any questions regarding this privacy policy or the processing of your personal data:

Email : support@vrom.ma

Address : [To be completed]

You can also contact the National Commission for the Control of Personal Data Protection (CNDP) if you believe your rights have not been respected.

Your privacy is important to us. We are committed to protecting your personal data.